Ready to Talk? We're Here — in English and in Spanish.

You don't need to prepare a list of questions or know exactly what to ask. Just tell us what you're dealing with. We'll take it from there.

Reach Us Directly — No Hold Music, No Runaround

When you call JEMS of Insurance Group, a real person answers. Carmen and Amelia manage incoming contacts and make sure you're connected to the right agent — someone who already speaks your language and knows your situation before the conversation even starts.

Black phone handset with ringing signal lines above it on a white background

Primary: 708-637-4174

In-person appointments available at our North Riverside office by appointment. Evening and weekend availability upon request — we work around your schedule.

Send Us a Message — We'll Follow Up Promptly

Not sure which option to select? Choose "Other" and we'll sort it out together on the follow-up call.

Contact Us

Come See Us in North Riverside

Our office is located in North Riverside, IL, and serves clients throughout the Chicagoland area — including Cicero, Berwyn, Waukegan, Elgin, Aurora, and the Chicago South Side.


All consultations are by appointment. To schedule yours, call the number above or submit the form.

Questions We Hear Before the First Call

  • Do I need to know what plan I want before I contact you?

    Not at all. Most people come to us without knowing where to start — that's exactly what we're here for. Once we understand your situation, we'll walk you through every option that fits.

  • Will someone who speaks Spanish answer when I call?

    Yes. Our team is bilingual, and more than 90% of our clients are served in Spanish. You'll never be transferred to someone who doesn't speak your language.

  • How do I contact JEMS of Insurance Group if I can't call during the day?

    Submit the contact form at any time and we'll follow up at a time that works for you. We also take appointments outside standard office hours by request — evenings and weekends included.

  • Is there any cost for the initial consultation?

    No. Your consultation with JEMS is completely free. We're paid by the insurance carriers, not by you — so there's no fee to meet with us, compare plans, or get enrolled.

Talk to a Local Agent Today

 — In English or Spanish

We've helped families across Chicagoland find coverage that fits their lives — in the language they're most comfortable in, from people they can call by name. Whenever you're ready, we're here.

JEMS of Insurance Group is a licensed, independent insurance agency serving the Chicagoland area since 2014. Horacio and his team hold active insurance licenses in the state of Illinois and are appointed with multiple Medicare and health insurance carriers. Learn more about who we are on our About page.


*JEMS of Insurance Group is not affiliated with or endorsed by Medicare or any government agency. We are an independent insurance agency. Plan availability and benefits vary by location and carrier. Contact us to review options available in your area.*